TAKE YOUR GAMING TO THE NEXT LEVEL

FAQ

FAQ2023-09-22T12:46:23+02:00
What does the minimum requirement for Shuffleboard and pétanque mean?2024-01-02T11:00:07+01:00

When booking petanque or shuffleboard on Fridays and Saturdays, there is a minimum requirement per table/lane of four people.
Regardless of whether you book for two, three, or four people, the fixed price is 356,- DKK per table/lane per hour for the game you choose.
If your group consists of more than four people, the individual per-person price of 89,- DKK applies.

This policy ensures that our lanes and tables are efficiently utilized on busy days so as many people as possible can enjoy the games.

How many people play per table/lane and how many lanes/tables do I get when I book online?2023-09-21T13:57:29+02:00

When you book online the number of players per petanque lane or Shuffleboard table can vary. Typically, our petanque courts accommodate 2 to 6 players. However, the booking system automatically allocates the number of tables or lanes based on the number of players in your group.

Here’s how it works:
If you have 2 to 6 players, you’ll be assigned one Petanque lane or one Shuffleboard table.
If your group exceeds 6 players, the system will allocate multiple petanque courts or shuffleboards to accommodate everyone comfortably.

Note that if you are a large group booking (over 24 people) we can accommodate 8 people per lane or table.

When is the bar open?2023-09-21T13:57:01+02:00

Here you can see our opening hours for the bar;
Sunday – Wednesday 07:00 – 23:00
Thursday 07:00 – 24:00
Friday – Saturday 07:00 – 02:00

Please keep in mind that our opening hours are generally indicative and may be subject to change due to private events or variations in guest traffic.

When is it possible to order food in the Restaurant?2023-09-21T13:56:24+02:00

Here you can see our opening hours for the Kitchen;
Sunday – Wednesday 07:00 – 21:00
Thursday – Saturday 07:00 – 22:00

Please Note: On Mondays, the kitchen is closed between 12:00 – 15:00.

As with our bar’s opening hours, please keep in mind that our kitchen’s hours are generally indicative and may be subject to change due to private events or variations in guest traffic.

When is it possible to book your games?2023-09-21T13:55:38+02:00

Here you can see our opening hours for the Games;

Petanque
Monday – Sunday 09:00 – 22:00

Shuffleboard
Sunday – Wednesday 09:00 – 22:00
Thursday 09:00 – 24:00
Friday – Saturday 09:00 – 01:00

PlayBar – 5 Kamp
Monday 18:00 – 21:00 (Karaoke Night)
Tuesday – Wednesday Closed
Thursday 18:00 – 24:00
Friday – Saturday 16:00 – 24:00
Sunday Closed

How much does the games cost?2024-01-02T11:04:51+01:00

Shuffleboard & Petanque
Sunday – Wednesday:
1 hour DKK 59,- per person
Thursday – Sunday:
1 hour DKK 89,- per person

Friday – Saturday:
There is a minimum requirement per table/lane of four people.
Regardless of whether you book for two, three, or four people, the fixed price is 356,- DKK per table/lane per hour for the game you choose.
If your group consists of more than four people, the individual per-person price of 89,- DKK applies.

5 Kamp
1 hour DKK 89,- per person

Please note that we have individual pricing and not table or lane prices.

For how many people can I book the games and a table in the restaurant?2023-09-21T13:51:32+02:00

If you are booking Games and tables in the Restaurant & Bar you will need to book separate bookings for each game and a table reservation.

Shuffleboard or Petanque: You can book Shuffleboard or Petanque online for up to 24 people.

5 Game Challenge: Our 5 Game Challenge can be booked online for up to 20 people.

Bar and Restaurant Table: Reserve a table in our bar and restaurant online for up to 9 people.

Larger Groups:

Bar and Restaurant Table (More Than 9 People): If your group is larger than 9 people and you want to reserve a table in the restaurant and bar, please fill out our group booking form. This also applies if you want to combine a table reservation with games.

Shuffleboard, Petanque, or 5 Game Challenge (More Than 24/20 People): For larger groups exceeding 24 people for shuffleboard or Petanque or more than 20 people for the 5 Game Challenge, please fill out our group booking form or contact us directly for your reservation.

What if I want to book for a big group or a private event?2023-09-21T13:49:29+02:00

If you’re planning a big group gathering or a private event, we recommend using our Group Booking Form. This form allows us to better understand your event needs and preferences.

When is your Happy Hour and What does it include?2023-09-21T13:49:09+02:00

Our Happy Hour is held daily from 16:00 (4:00 PM) to 18:00 (6:00 PM). During this time, you can enjoy special discounts and promotions on select drinks and menu items. Please ask our friendly staff for details

Is there a minimum age requirement for playing the games and being in the bar?2023-09-21T13:48:50+02:00

At Generator, we welcome guests of all ages, from toddlers to seniors. While we do have a bar and serve alcohol, we recommend that children, especially on Friday and Saturday evenings, are not in the bar area during those times. This helps maintain a more comfortable atmosphere for all our guests.

Do I need to bring equipment for Petanque or Shuffleboard, can I get a birthday flag on my table or bring my own decorations or is it provided by the bar?2023-09-21T13:48:17+02:00

You don’t need to bring any equipment for Petanque, Shuffleboard, or the 5 Game Challenge. We provide the necessary rules, pucks for shuffleboard, and balls for petanque at the bar.

If you’d like a birthday flag for your table, please ask our bar staff upon arrival if we have any available. If you wish to bring your own decorations for your event please let us know in advance.

How do I find the rules for Petanque, shuffleboard and 5 Game Challenge?2023-09-21T13:47:30+02:00

To access the rules for Petanque, shuffleboard, and the 5 Game Challenge, you can simply navigate to the “Rules” section in the top menu on our website. Alternatively, you can click here to go directly to the rules.

Furthermore, our bar staff will provide you with the game rules before you begin playing. If you require additional assistance with the games, feel free to ask our friendly bar staff for guidance. On Thursdays, Fridays, and Saturdays, look out for our Host in the green shirt; they’ll be more than happy to assist you with any questions or gameplay assistance you may need.

What types of food and beverages are available at the bar and how does your concept work?2023-09-21T13:46:43+02:00

You can easily explore our menu by clicking on the “Food & Drink” section located in the top menu of our website. Alternatively, you can click here to go directly to the “Food & Drink”.

Our food concept, “Social Dining,” means that our juicy burgers are served on a platter while you help yourself to forks, knives, and plates from our bar. Please note that we do not provide table service, so both food and drinks should be retrieved from the bar.

Do you host any special events, show sports tournaments or Entertainment?2023-09-21T13:45:37+02:00

At Generator, there’s always something exciting happening!
We showcase major sporting events such as football, handball, cycling, car races, and much more on our big screens. Additionally, we feature live music performances and have talented DJs spinning tunes during the week. Plus, we host a variety of special events that you won’t want to miss.

See what’s coming up, visit our “Events” section at the top menu of our website. Simply click on “What’s on” to explore. Alternatively, you can click here to go directly to “Events”.

Is the bar wheelchair accessible or accommodating for individuals with special needs?2023-09-21T13:44:22+02:00

Our main entrance features an elevator that provides access to the Petanque & Shuffleboard bar, where you’ll also find the disabled toilet. The PlayBar is conveniently located on the ground floor, ensuring easy access for all. If you are in a wheelchair and plan to enjoy our games, please inform us via email in advance. This way, we can ensure you have access to shuffleboards and Petanque that are wheelchair friendly.

What forms of payment do you accept?2023-09-21T13:44:03+02:00

We offer several convenient payment methods such as Credit Cards and Cash. Payments are possible, but please note there is an administrative fee of 250 DKK associated with this option. This option is only possible if agreed with the booking department before hand. Kindly note that we do not accept MobilePay.

How can I cancel my booking and what is your policy?2023-09-21T13:43:43+02:00

You can easily cancel your booking, by accessing the confirmation email you received when you made the reservation. In the email, you’ll find a “Change or cancel booking” link at the bottom. Simply click on this link, and it will take you to the cancellation page.

You can cancel your booking up to 2 hours before your scheduled booking start time and it’s free to cancel.

How can I get in contact with you?2023-09-21T13:43:06+02:00

You can contact us via email and phone from Monday to Friday between 10:00 – 15:00.
Calls and emails are not answered during weekends and bank holidays.

Email: Petanquebar@staygenerator.com
Phone: +45 7877 5400

Wanna buy an awesome gift for a friend, or family member?2023-09-21T13:42:36+02:00

We do provide gift vouchers if you need an awesome gift for family members, or friends or as a price for your Shuffleboard, Petanque or 5-game challenge champions. The minimum voucher amount is 300dkk. If you wish to buy one, please contact us via email to learn more.

Is it possible to bring our own food or drinks?2023-09-21T13:41:42+02:00

We kindly request that you do not bring your own food or drinks to our establishment. We have a restaurant and bar on-site where you can conveniently purchase a wide range of delicious food and beverages.

Where is the Generator Petanque & Shuffleboard Bar located?2023-09-21T13:41:10+02:00

Adelgade 5-7 1304 København

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